Effective date: 12/06/2023
1. Introduction
This privacy policy (“policy”) will help you understand how Substep Technologies, Inc. (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use our corporate website https://substep.co, hereafter referred to as Site.
Please note a separate privacy policy exists for the Substep app. Please visit https://substep.co/privacy-policy for more information.
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
2. What user data we collect
When you visit the Site, we may collect the following data:
(a) Your IP address
(b) Your contact information and email address
(c) Other information such as interests and preferences
(d) Data profile regarding your online behavior on our corporate Site
3. Why we collect your data
We are collecting your data for several reasons:
(a) To better understand your needs
(b) To improve our services and products
(c) To send you promotional emails containing the information we think you will find interesting
(d) To contact you to fill out surveys and participate in other types of market research
(e) To customize our Site according to your online behavior and personal preferences
4. Safeguarding and securing data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Our Cookie Policy
Once you agree to allow our Site to use cookies, you also agree to use the data it collects regarding your online behavior (for example, analyze web traffic, web pages you visit and spend the most time on). The data we collect by using cookies is used to customize our Site to your needs.
Please note that cookies do not allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
6. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Site.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Segment.io
Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.
7. Links to other websites
Our Site may contain links that lead to other websites. If you click on these links, Substep Technologies, Inc. is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
8. Restricting the collection of your personal data
Substep Technologies, Inc. will not lease, sell or distribute your personal information to any third parties, unless we have your permission. However, we may share your data if the law compels us to do so. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
If you have any questions, please contact us by email at support@substep.co.