Conversational bots for cognitive and emotional (re-)balancing
Chatbots and natural language generation (NLG) are increasingly seen as promising — actually transformative — ways of interacting with users. Commonly cited use cases range from diverting call center traffic to targeted conveyance of information (e.g., reciting answers to common FAQs). ChatGPT recently has made a huge splash, focusing widespread attention on going beyond automation …
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