Substep Blog Posts

At Substep, we occasionally share our thoughts about work and life, the general wellness landscape in the US, and latest developments in AI. Here you will find our musings.

Conversational bots for cognitive and emotional (re-)balancing

Chatbots and natural language generation (NLG) are increasingly seen as promising — actually transformative — ways of interacting with users. Commonly cited use cases range from diverting call center traffic to targeted conveyance of information (e.g., reciting answers to common FAQs). ChatGPT recently has made a huge splash, focusing widespread attention on going beyond automation …

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